Simply Panini

Reviews

• Stoik F.

  star star star star star 11 June 2026

  Sue and the gang always take care of us! Great coffee and food. Quick service as well. Breakfast sandwiches are delicious. Keep up the great service!
  
  Wayne

• Jeremiah S.

  star star_border star_border star_border star_border 28 May 2026

  This was easily one of the worst experiences I've had with customer service in Tacoma. Have ordered from them a number of time and when they get the order correct it's decent, but more often than not they get it completely wrong. Today I called to make sure they would get the order correct and I only got to "Hi I just ordered..." and was cut off. The woman on the phone started yelling at me that they couldn't complete my order because I asked for "no meat sub extra egg". When I calmly reminded her that that's the way I always order it she said aggressively "we did it twice before". I told her that I've ordered it a dozen times and regardless of other mistakes they have always made that substitute. Then she started yelling again saying "Sir! Sir! We can't do it when you order more than one sandwich!" Clearly just making up reasons to abuse customers. At this point I'd had enough of her verbal abuse and nonsensical rules.
  Finally she would not cancel my order even though she told me she couldn't make the order, forcing me to call Uber Eats and wait for them to call the restaurant to confirm.
  
  I ate here because it is convenient when I can't cook and there aren't a lot of places to get a basic egg sandwich in town. Not because it's good, and certainly not because of customer service.
  
  I advise you to avoid this place.
  
  Update: The owner is flat out lying in her response here. I was yelled at the moment I connected with somebody and it didn't end until the phone was hung up. They are abusive and her response is not at all the way the conversation went down. I didn't request anything abnormal on the sandwich as shown above and the only reason I was calling was to make sure it was sent correctly this time. It's clear in her response that they started making the sandwich even though I requested no meat, which means she had no intention of contacting me to let me know they could not oblige. That's bad business and can lead to health concerns.
  
  I was happy to leave this review alone along with the several other one-star reviews, but now I intend to share it with as many people as possible.

• Ben C.

  star star star star star 24 May 2026

  Coworkers heaven I say that because I work at different jobs sites around Tacoma and I order from here on accession for the team.I always order the jalapeño bacon breakfast bagels with the everything bagel.It usually through Uber eats which every time I've ordered it come hot and fresh eggs fluffy and soft and bacon cocked to perfection.Im hoping to get time to visit the store front but I would recommend this place for a quick breakfast I believe you can also order to go and pickup.I did I mention the sandwich comes with a hash brown inside...

• Blake S.

  star star star star star 20 May 2026

  A quick little lunch spot in the downtown area, they have everything from a quick pick-me-up vanilla bean frap to lunch items. All made right there in front of you, the gentleman behind the counter is always very polite. I like it because it's not all "in your face labelly". Prices are competitive, and it's very clean! Highly recommend. (My photo has a whipped cream running man! )

• Leanna A.

  star star star star star 18 May 2026

  Great little spot...  nice service, good coffee, GREAT sandwiches (try the jalapeno grilled cheese)....  a nice spot in the business district.